Terms & Conditions
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Appointment Cancellation Policy
Our salon has a 24-hour cancellation/rescheduling policy. Late cancellations and no-shows will be charged 50% of their appointment cost.
Late Client Policy
We understand life happens. If for any reason you are expecting to be late by 10 minutes or more to a scheduled appointment, please call us. We work very hard to schedule the right amount of time for each service. Accommodating late clients is often impossible without disrupting every other client scheduled that day. Please be aware that in the unfortunate event you are late, we cannot guarantee that your services will be performed that day. Tardiness may require rescheduling your appointment for another day.
Confirmation Emails
As a courtesy, we make every effort to notify you of your appointment date and time. We will email to confirm your service prior to your appointment. We confirm in advance as a courtesy because we know how easy it is to forget an appointment. However, it is your responsibility to remember your appointment dates and times and inform us if your contact information has changed.
Hair Product Return Policy
We will issue a full refund on hair products returned and unused within 7 days of purchase.
Hair Product Exchange Policy
If you are not happy with the hair product we suggested, we would be happy to issue a product exchange within 30 days of your purchase.
Gift Certificates
No refunds will be given for gift card purchases. Gift Certificates are not redeemable for cash.
Payment
We accept cash and the following credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. We do not accept personal checks.
Prices
All prices are subject to change without notice. Please consult our service menu for approximate pricing, and please keep in mind that hair color appointments and nail art prices may vary depending on the complexity of the work and the time required to accommodate you. We make every effort to quote accurate prices and keep our website updated.